Privacy Policy

Who we are

This website is operated by V.L. Furgerson [and Firewind Press, if trading under that name] ("we", "us"). We are the data controller for the personal information collected through vlfurgerson.com. You can reach us about anything in this policy at firewindpress@gmail.com.

What we collect

• Newsletter: your email address, and your name if you choose to give it.
• Orders: your name, email address, shipping and billing address, and the items you purchased. Card details are handled by our payment processor and never stored on our servers.
• Contact: whatever you include in a message to us, plus your email address so we can reply.
• Website use: standard technical information such as browser type, pages visited and approximate location, collected through cookies and analytics.

How we use it

• To send the newsletter you asked for, including release news, giveaways and occasional updates from the writing desk.
• To fulfil and ship your order, send order confirmations, and handle returns or questions about it.
• To answer messages, ARC requests, press and rights enquiries, and event bookings.
• To keep the website working, secure and improving.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Who we share it with

We use trusted service providers to run the site and the shop: an email newsletter provider, a payment processor, an e-commerce or print-on-demand platform, shipping carriers and a web host. Each only receives what it needs to do its job and must protect your data under its own privacy terms.

We may also disclose information where the law requires it, or to protect our rights, property or safety.

Your choices and rights

You can unsubscribe from the newsletter at any time using the link in every email, or by writing to us.

Depending on where you live (including the EU, UK and California) you may have the right to access, correct, delete or export your personal information, or to object to how we use it. To make a request, email firewindpress@gmail.com. We will respond within the time required by the law that applies to you.

Retention and security

We keep newsletter details until you unsubscribe, order records for as long as tax and accounting rules require, and correspondence for as long as it is useful to answer you. We use reasonable technical and organisational measures to protect your data, but no online service is completely secure.

Cookies

We use a small number of cookies and similar technologies: strictly necessary ones that keep the site secure and let checkout work, and optional analytics that tell us which pages readers visit in aggregate. Our newsletter, payment and shop providers may set their own cookies when you use their embedded forms or checkout. You can block or delete cookies in your browser settings; some features, such as checkout, may not work without the necessary ones.

Children

This site is not directed at children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us with data, please contact us so we can delete it.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of vlfurgerson.com after a change means you accept the updated policy.